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Jenny Palacios is from Pensacola, Florida, and serves as the Associate Director of Campus Culture and Access and Title IX Coordinator at the University of West Florida. She earned a Bachelor of Arts in Communication with a focus on Public Relations from Mississippi State University and a Master of Education in College Student Personnel Administration from the University of West Florida. Jenny’s research interests center on staff retention in higher education, and she is exploring various factors such as job demands, comparative retention rates across professions, environmental influences, workplace trauma, and generational or social lenses to better understand trends and influences. As a full-time higher education professional, she sought an online Ph.D. program that would allow her to remain in her current role while pursuing a rigorous academic experience. The University of Kentucky offered the perfect balance of quality education, accessibility, and support—delivering on all her expectations. In her free time, Jenny enjoys crafting with her Cricut to make custom tumblers and t-shirts, visiting the beach, exploring local craft markets and breweries, and cheering on SEC athletics. Her favorite days are spent with her husband, Scott, and their dog, Riley.